Help Centre
CHRISTMAS 2022 LAST ORDER DATES & RETURNS
My Account
Your Order
Returns
Shipping
- Can I track my parcel?
- How long does shipping take?
- How do you know if my item has been dispatched?
- What if I'm not home when the parcel is delivered
- Can someone else sign for my shipment?
- Do you ship to BFPO addresses?
European Customers
Payments
- What payment methods do you accept?
- How do I redeem my student discount?
- Do you offer student discount?
- When will I be charged for my order?
- Is it safe to order online?
- Do you accept gift vouchers?
Klarna
- I still have questions regarding payment, How can I get in touch?
- I haven't received an email with my statement/payment information?
- I have asked for a refund. How will I be refunded?
- I have cancelled my order. How long will it take until I receive my refund?
- I have received my statement, but I've not yet received my goods?
- What happens to my statement, when I've returned the goods?