We suggest you make a note of the shipping reference given when you sent the item back. This will allow you to track your parcel at every stage of delivery, including when we receive it.
All our returns are processed within 7-10 working days of the date of delivery to us (excluding weekends & bank holidays).
Please allow this time frame (especially during sales) to receive an email from us. This will confirm that your return request has been received and processed.
Please note all exchanges are subject to stock, if the item is sold out at the point of processing you will be refunded.
If you check your tracking and we have exceeded this timeframe, or you have any other enquiries about your return, please feel free to contact our Customer Services team.