We've extended our returns policy for Christmas.
Online purchases made between Monday 31st October and Friday 9th December may be returned for a refund or exchange up until Sunday 8th January 2023, providing they are in an original resalable condition.
*After the 9th December 2022 the standard 30 day return policy will resume.*
We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.
We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.
If the return is outside the policy or not as above, we reserve the right to return the product(s) back to you and refuse the refund/exchange request.
Please note refunds will not include the cost of the original postage and packaging.
Exchanges are subject to stock at the time of processing, for the same value product as paid in either another size/colour.
If you've received Pretty Green product(s) as a gift:
You will need to send the item(s) back with the original purchasing details (returns note). We'd recommend getting in touch with the person who made the purchase if these cannot be provided. Returning a product without such documents may result in a lost return.
A gift voucher refund can be honored if a refund back to the cardholder is not suitable.