We've extended our returns policy for Christmas. Online purchases made between Sunday 1st November 2020 and Sunday 20th December 2020 may be returned for a refund or exchange up until Thursday 8th January 2021, providing they are in an original resalable condition. For orders placed after Sunday 20th December 2020, the normal 28 day returns policy applies.
Returns will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.
After Thursday 8th January 2021 we reserve the right to return the product(s) back to you and refuse the refund/exchange request. If you've received Pretty Green product(s) as a gift; you will need to send the item(s) back with the returns note or with the original purchasing details, we'd recommend getting in touch with the person who made the purchase if these cannot be provided.