'Self-return' means organising your own return shipping with a courier of your choice, as opposed to using our £5 Royal Mail label.
To organise your own return, please ensure you include the return paperwork inside your parcel. We strongly advise that you use a trackable service and keep hold of any proof of postage until you have received your refund or exchange.
Please note Pretty Green is not responsible for your return until it is confirmed as delivered at our warehouse. If there are any issues with your return parcel, you will need to contact the courier directly to resolve this.